From how to use our magic little sheets to where (and when) we ship, this is your one-stop scroll for all things Lush Brush Co.
If you don’t find what you’re after, drop us a line at hello@lushbrushco.com or slide into our DMs @lushbrushco. We love a good question.
How do I use Lush Brush Co. cleaning sheets?
Easy! Tear one sheet, drop it into 200–300ml of warm (not boiling) water, and swirl your brushes in the solution. Rinse, dry bristles-down, and boom - clean brushes in 30 seconds.
Do I need to scrub my brushes?
Nope! That’s the beauty of it. Our sheets dissolve into a powerful, low-effort cleaning solution. Just dip, swirl, and rinse. That’s it.
Can I use it on all brush types?
Yep! Our formula is gentle enough for natural and synthetic bristles. Use it on foundation, eyeshadow, blush, contour brushes, you name it.
How often should I clean my makeup brushes?
Ideally once a week for daily-use brushes. But if you're a “whenever I remember” kind of person - we see you, and we made this for you.
What if my brush is really, really dirty?
Caked-on foundation or week-old bronzer? We get it. Just repeat the Clean in 30 Seconds steps with a fresh solution. You’ll see even more makeup come out on round two.
Is it safe for sensitive skin?
Our formula is free from harsh chemicals, SLS, parabens, and fragrance-heavy nasties. It’s gentle on bristles which means it's indirectly gentle on your skin, too.
How many brush cleans are in one pack?
Each box gives you 80 brush cleans. That’s 80 fresh starts for your tools (and your face).
Is Lush Brush Co. cruelty-free?
Absolutely. We’re proudly cruelty-free and do not use any animal-derived ingredients.
Is it travel-friendly?
Yes! Our sheets are compact, mess-free, and perfect for makeup on the move. No liquids, no leaks.
Where is Lush Brush Co. made?
We’re proudly Australian-owned, with products designed right here. (Aussie, Aussie, Aussie, clean clean clean.)
Do you offer gift cards?
We sure do! Give the gift of a beauty reset with a digital Lush Brush Co. gift card—no expiry, no pressure.
Where is Lush Brush Co. located?
We are located in sunny Sydney, Australia.
Can I get a discount?
You bet. First-time customers get 10% off when they join our email list because clean brushes and smart shopping go hand in hand.
We also run exclusive promos for our Lush List subscribers, so keep an eye on your inbox (and your brushes).
Do you ever run sales?
We sure do - but they’re exclusive. Sign up for our email list (aka the Lush List) to be the first to know about promos, limited drops, and surprise discounts. We promise we only slide into your inbox with the good stuff.
Do you offer discounts for bulk or group orders?
Got a glam squad, bridal party, or pro makeup kit that needs a reset? We offer custom quotes for bulk or professional orders. Email us at hello@lushbrushco.com with your details and we’ll make it sparkle.
My order didn’t arrive, what do I do?
Oh no! First, check your tracking link (you’ll find it in your shipping confirmation email). Sometimes parcels like to take the scenic route.
If it's been more than 10 business days (AU) with no sign of your goodies, email us at hello@lushbrushco.com. We’ll investigate and make it right - promise.
Do you ship internationally?
Not just yet, but we’re working on it!
Right now, Lush Brush Co. ships within Australia only. If you’re outside Aus and dying to get your hands on our brush cleaning magic, let us know at hello@lushbrushco.com—we’re taking notes for future expansion.
What methods of payment do you accept?
We accept most payment methods, including Visa, Mastercard, American Express and PayPal.
Still have questions?
No worries! Email us at hello@lushbrushco.com or slide into our DMs @lushbrushco.
Be sure to include your order number (if you have one).