We’re so excited to get Lush Brush Co. goodies into your hands (and onto your brushes)!
Here’s everything you need to know about how and when your order will arrive.
We pack orders quickly—because clean brushes wait for no one!
Orders are usually processed within 1–2 business days.
During busy periods (like product drops or sales), please allow up to 3 business days.
You’ll receive an email with tracking details as soon as your order ships.
Standard shipping takes 3-5 business days. Express shipping takes 1-3 business days.
Australia
Standard: Flat rate of $9.95 AUD
Express: Flat rate of $12.95 AUD
FREE standard shipping on orders over $75 AUD
Not just yet, but we’re working on it!
Right now, Lush Brush Co ships within Australia only. If you’re outside Aus and dying to get your hands on our brush cleaning magic, let us know at hello@lushbrushco.com we’re taking notes for future expansion.
Once your order ships, you’ll receive a tracking number via email so you can stalk your delivery (we do it too).
Please double-check your shipping address before checking out.
If you spot a mistake after ordering, email us ASAP a thello@lushbrushco.com we’ll do our best to update it before it leaves our hands.
Oh no! First, check your tracking link (you’ll find it in your shipping confirmation email). Sometimes parcels like to take the scenic route.
If it's been more than 10 business days (AU) with no sign of your goodies, email us at hello@lushbrushco.com. We’ll investigate and make it right - promise.
Because hygiene matters…
Due to the nature of our product (and to keep things safe and squeaky clean for everyone), we’re unable to offer returns or refunds for change of mind on Lush Brush Co. products.
That said, if something’s not right or you have a question about your order, we’re here to help. Just shoot us an email at hello@lushbrushco.com and we’ll do our best to make it right.
Still have questions?
Have a question or need assistance? We'd love to hear from you. Be sure to include your order number (if you have one).